What our clients are saying about us...

Cramer’s Home Furnishings

Having a local office supply company who cares about great customer service has made a big difference to our bottom line. Jerrol’s delivery service is one of the reasons. They put away our copy paper and deliver to us the same day, if needed. The doggie treats for our two dogs is an added bonus. Another reason is their competitive prices. But the best part is the quick response by our rep, Robyn. She is not only been great to work with but she is a lot of fun.

Thanks!
Sheri
Cramer’s Home Furnishings

Ellensburg Animal Hospital

"Ellensburg Animal Hospital appreciates Jerrol's great customer service! We purchase our office supplies on-line and also shop in the store. Our Internet orders are always delivered the next day with a smile and in the in-store staff are friendly and helpful. Their pricing is comparable to the large chain office supply companies. We prefer to shop local and Jerrol's selection and customer service can't be beat."

Kim Hendrickson
Manager

Ellensburg Animal Hospital website

Suncadia

"Online ordering system is very flexible; gives us multiple options as our company continues to grow. Whenever you call Jerrol’s they make you feel like their top priority, We also appreciate the opportunity to do business with a local company that we see face to face."

Jim Chandler
Suncadia

First American Title Co.

“Extremely helpful- if they don’t have the product, they will find a substitute. The two most important benefits to me are their timely delivery and putting everything away on our shelves.”

Nancy Hampton
Uses Jerrol’s Internet Ordering for office and break room supplies

Massage Body and Feet

“I used to think shopping in town (vs. Yakima) was more expensive. I applied that thinking to shopping at Jerrol’s. Then one day I did some comparison shopping and found my thinking to be inaccurate. Now, if I need something, Jerrol’s is the first place I look. I seldom shop in Yakima.

There are two things that set Jerrol’s apart:
1st-The customer service, 2nd-Efficent. I'm not the best at looking through things online, so I call Robyn, tell her what I want and she gets right back to me with prices and options. Where can you get that kind of service? Plus, I feel like people at Jerrol’s know me, so when they help me, I feel like they have my best interest in mind.” learn to find a way to hold on to his sanity and strength to move past the obstacles created by the forces of nature--both those from without and within.

Marlene Travis
Licensed Massage Therapist & Certified Reflexologist
Reflexology: The Natural Stress Reducer via gentle Touch Therapy on the Feet (hands & ears)
Bionic HydroTherapy.....A footbath to detox your body

Valley Natural Health

"Jerrol's will go out of their way to make sure we have what we need. Their staff is very friendly and helpful. We really appreciate the delivery service. It saves us alot of time."

Dr. Julie A. Grebb, ND, LMP
507 N. Pine St. Suite E
Ellensburg, WA 98926
www.ndaccess.com/VNHealth

Valley Natural Health is a multidisciplinary clinic located in downtown Ellensburg. This clinic currently offers naturopathic care, chiropractic care, massage therapy, and yoga therapy.

Oxarc, Inc.

"Your sales and delivery is above and beyond expectations: new item selection, variety, pricing; store is clean, special events. When we've needed office furniture last minute, it's deleivered, set-up and packing hauled off, next day."

Carla Yuen
Inside Sales, Oxarc, Inc.
Our Client for 12+ years

Court Advocates for Children for Kittitas County

Court Advocates for Children is a not-for-profit agency whose trained volunteers advocate in Kittitas County Superior Court for the best interests of abused and neglected children. Our agency has been a customer of Jerrol’s for many years. We couldn’t get along without Jerrol’s.

The service is always prompt, caring and courteous and the prices are “right.” We can get just about anything we need from Jerrol’s. In addition to office supplies, office furniture and accessories, we find unique ribbons, gift containers, wrapping papers and cards that we use in connection with our volunteer appreciation and recognition events, special ceremonies and fund-raising activities. If an item is not in stock, Jerrol’s can usually get it for us within a day or two.

We especially appreciated Jerrol’s assistance when we refurbished our office for the first time in more than twenty years. Jerrol’s staff came to the office, measured and assisted us with choosing new office furniture that would maximize the efficient use of our space and stay within our budget. They even assembled and delivered the furniture, keeping all appointments with us on time and as promised.

Thank you Jerrol’s!

Carol Pidduck, Executive Director
Court Advocates for Children
Client Since 2001

Central Washinton Biodiesel's website

Central Washington Biodiesel is having their investor thank you dinner October 4th, 2007 at the Dakota Cafe. I have found everything I needed from the invitations to party favors, center pieces & place cards, all with an "oil refinery/service station/diesel vehicle" theme. Here at Jerrol's!! I had fun looking for these items as the employees all joined in the search

Phil & Karen Matocks
Ellensburg, WA
20 Year customer

Central Washinton Biodiesel's website

Being a fan of great customer service, I congratulated you on the service culture you have created at Jerrol's. I have been a customer between 2 and 3 years. During that time, your staff has always treated me with friendly professionalism. I'm always warmly greeted when I enter and they go out of their way to be of assistance. The rare times I haven't found what I'm looking for, someone hass offered to order it for me. I appreciate the delivery service also. It is always a pleasure shopping there as I feel as though I'm a guest, as opposed to a customer. Thanks for creating the culture you have in a store that is necessity for my business.

Sincerely,
Tim Barlen
Barlen Institute of Massage- 201 N. Pine St. Ellensburg, WA 98926 Phone: 509-962-3535